Privacy Policy

1. Who We Are

Nearily is a coffee loyalty and subscription platform operated by Nearily Inc. and its affiliates (including ООО Почти in Russia). This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and website (collectively, the "Service").

By using Nearily, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

Information you provide: Phone number (for authentication), display name, username, bio, profile photo, cafe reviews, and any content you voluntarily submit.

Automatically collected: Device type, operating system version, app version, crash logs, usage patterns (stamps earned, cafes visited, rewards redeemed), and subscription activity.

Location data: We access your approximate location only when you explicitly grant permission, solely to display nearby partner cafes. We do not track your location in the background.

What we do NOT collect: We do not collect payment card details, biometric data, contacts, browsing history, or any data from other apps on your device.

3. How We Use Your Information

We use your information exclusively for the following purposes:

(a) Providing and maintaining the Service — processing stamps, rewards, cashback, and subscriptions.

(b) Authentication — verifying your identity via SMS.

(c) Showing nearby partner cafes when you grant location access.

(d) Enabling optional social features — following other users, public profiles, activity feeds.

(e) Sending notifications about your account activity (stamps, rewards, follow requests).

(f) Improving the Service — analyzing crash reports and usage patterns in aggregate, anonymized form.

(g) Communicating with you about Service updates when necessary.

We do not use your data for advertising, profiling, or automated decision-making.

4. Data Sharing

We do not sell, rent, or trade your personal data. Period.

We share limited data only with the following service providers, strictly for operating the Service:

(a) Google Firebase (EU region, europe-west1) — authentication, database, cloud functions, push notifications, crash reporting, and file storage.

(b) SMS.ru — phone number verification via SMS. Only your phone number is shared, solely for sending verification codes.

(c) Partner cafes — only your stamp count, reward status, and cashback balance at that specific cafe. Cafes cannot see your full profile, phone number, or activity at other cafes.

We may disclose information if required by law, court order, or governmental authority.

5. Data Storage and Security

Your data is stored on Google Firebase servers in the European Union (Belgium, europe-west1). We implement industry-standard security measures including encrypted data transmission (TLS), Firebase Security Rules restricting data access, and server-side authentication validation.

While we strive to protect your data, no method of electronic storage is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach.

6. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, legal obligations).

Anonymized, aggregated data (e.g., total stamp counts, cafe visit statistics) may be retained indefinitely as it cannot be used to identify you.

7. Your Rights

You have the right to:

(a) Access your personal data — view what we store about you.

(b) Correct inaccurate data — update your profile anytime in the app.

(c) Delete your account and associated data — contact us or use the in-app deletion feature.

(d) Export your data in a portable format — contact us to request.

(e) Withdraw consent for location access at any time through your device settings.

(f) Object to processing of your data for specific purposes.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies and Tracking

Our mobile app does not use cookies. Our website (nearily.com) may use essential cookies for functionality. We do not use advertising cookies or third-party tracking pixels.

9. Children's Privacy

Nearily is not intended for individuals under 16 years of age. We do not knowingly collect data from children. If we become aware that a user is under 16, we will promptly delete their account and associated data.

10. International Data Transfers

Your data is primarily stored in the EU (Firebase europe-west1). If you access the Service from outside the EU, your data may be transferred to and processed in the EU. By using the Service, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or via push notification. Continued use of the Service after changes constitutes acceptance. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: [email protected]

Telegram: @nearily_bot

Entity: Nearily Inc. (United States) · ООО Почти (Russia)